Well, I'm still having connectivity issues with my internet - even though I've switched providers. It started Tuesday night, I believe.
Anyway, I would be working along and suddenly I would be dead in the water, so to speak. So I called the DSL technical support.
Have you ever seen the episode of
Friends where Phoebe takes a job as a telemarketer and they sit her down with a manual "for every eventuality" so that she can answer any questions the customer has? Well, I got that guy Tuesday night because every time I asked a question it would take forever for him to get back to me (and I usually had to ask the question multiple times), presumably because he was looking up the answer.
At one point our conversation went like this: (he's taken me to the command prompt)
Him: Type in "ip" (pauses)
Me: Okay.
Him: Type in "config"
Me: Is that all one word or is there a space between them?
Him: (long silence while he looks it up)
Me: Hello?
Him: Yes, I'm here. Type in "ip" (pauses again)
Me: I know what I'm supposed to type, I need to know if it's all one word or not.
Him: Just type in "ip" (pause)
Me:
I know. (in an annoyed voice) One word or two?
Him: It's (then he starts spelling it out) i-p (pause) c-o-n-f
Me: (cutting him off) I know what you're saying and how to spell it. What I need to know is if there is a space between them or if it's one word!!!!!
Him: One word.
Me:
Thank you!It is at this point that I type in what he spelled.....ipconf....not what he said. So of course, I get an error message, which I read to him.
Him: Let's try this again. ip (pause) config
Me: (realizing my mistake and typing it right) Okay.
Him: What does it say?
Me: (I read it to him.)
Him: Now type (he gave me some command that I don't recall)
Me: Okay
Him: Now type a backslash.
Me: Ooohh. I'm not good with the backslashes. Which one is that?
Him: (long silence as he looks it up)
Me: Hello?
Him: I'm still here. Type a backslash.
Me: Which one is the backslash?
Him: (silence)
Me: Is it the one over the question mark?
Him: (unconvincingly) Yes.
Me: Okay
Him: Nevermind, you don't have to type the backslash.
Me: What?
Him: Type (gives me the command again)
Me: Okay
Him: Now type
www.google.comMe: Okay
Him: What's it doing?
Me: Nothing. (pause) Oh wait (then I read the error message it gave me)
Him: You must have typed it wrong.
Me: (uh, wrong answer! but I kept that to myself)
Him: (gives me the command - again - spelling it)
Me: Okay
Him: Now type
www.google.com (and then spells it - as if I didn't type every single day)
Me: Uh huh.
Exactly as I typed it before.
Him: Just do it.
Me: I did. Got the exact same error too.
We go through this exercise a few more times with yahoo before he realizes, there really is a problem, and puts in a ticket.
Him: We're going to send someone outside your house.
Me: You're sending someone to my house?
Him: No. I put in a ticket and someone will come outside your house.
Me: So someone is coming to my house?
Him: No. Someone will come
outside your house.
Me: If someone is outside my house, they are AT my house.
Him: No, someone is not coming to your house. They are coming
outside your house.
I have no idea if anyone stopped by or not but my connection seems to be working...at least for now.